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The Great Lakes Credit Union Web Site Privacy Statement.
This is the web site of the Great Lakes Credit Union.
    The Great Lakes Credit Union (GLCU) recognizes the importance of your privacy on the Internet. The following explains what types of information are collected when you visit this web site.
    GLCU does not collect personally-identifying information from its web site unless you decide to provide such information.
    Visitors under the age of 18 must obtain permission from their parents or guardians before sending any personally-identifying information to GLCU.
    All information collected by GLCU is used for internal purposes and is not distributed to outside parties unless otherwise stated.
    Like all webservers, the GLCU webservers automatically create log files for each visitor who accesses the site. The "access logs" allow GLCU to make the site more useful to you. The logs do not record your names, address, phone number, billing or financial information or any other personally-identifying information. The access logs do contain some or all of the following items:
  • The Internet protocol Address (IP Address) of the machine accessing the web site.
  • The date of the visit.
  • The time of the visit.
  • The path taken through the site.
  • The browser software and platform used.
  • The files accessed.

    Most Internet Service Providers (ISP) assign IP addresses dynamically. In such a situation, your IP address would be different each time you access the site. Your privacy is further enhanced when your ISP uses a "proxy" server which then assigns the same IP address to everyone accessing the Internet via that ISP.
    GLCU does ask its visitors to provide certain personal information when they sign up for our E-mail Club or use our E-mail Comment Form. The information is gathered on a voluntary basis. By providing this information, a visitor may receive e-mail from GLCU on a limited basis.
    GLCU reserves the right to change this policy without notice. Any changes to this policy will be posted as soon as reasonably possible, so please check this page periodically. Use of the GLCU web site constitutes consent to any policy then in effect.
Privacy Policy

Your Privacy is important to Great Lakes Credit Union.

When you become a member of Great Lakes Credit Union (GLCU), you provide important personal information about yourself. This information helps us get a better picture of your needs, provide you with better service and complete your transactions in a timely fashion.

We realize that along with gathering this information we have a responsibility to protect your privacy. It is for this very reason that we want you to take a few minutes to carefully read about our privacy policy. These policies outline how we use and safeguard the information you have given to us. This policy also outlines the type of businesses who receive personal and sometimes nonpublic information from us as we conduct the business of Great Lakes Credit Union.

GLCU will partner only with businesses that follow strict confidentiality requirements. Under no circumstances will we authorize these firms to charge your account without your express consent. It is also our policy not to sell member information to telemarketing firms. We will not disclose information about accounts or transactions to outside parties unless there is appropriate legal or business justification.

Above all, you can rest assured, we are committed to protecting the privacy of our members and will share information only when absolutely necessary.

Privacy Disclosure
Great Lakes Credit Union, (GLCU), your member owned financial institution, is committed to bringing you competitive financial products and services. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. This notice details the practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information as we conduct the day-to-day business of Great Lakes Credit Union. This policy is effective July 1, 2001.

If after reading this notice you have any questions, please contact GLCU at (847) 578 - 7000 or (800) 982 - 7850 or you may write to:
Privacy Notice
Great Lakes Credit Union
2525 Green Bay Road
North Chicago, IL 60064

Notice of your financial Privacy Rights This privacy notice is for past and present members of Great Lakes Credit Union. When we use the words “you” and “yours” we are referring to the following types of members:

  • Consumer members who have a continuing financial relationship with Great Lakes Credit Union. A “consumer” is an individual (not a corporation, partnership or trust, for example) with financial products or services with GLCU used for personal, family or household purposes.
  • A continuing relationship is one that’s ongoing with an individual who has the following types of accounts: Share Deposit, Loan, Credit/ Debit / ATM Card, all former members. This notice will provide you with the following information:
  • The sources for nonpublic personal information we collect on our members.
  • The measures we take to secure that information
  • The information we share with other entities
  • Your privacy rights and how you can exercise these rights.
If you share an account relationship with someone else, we suggest you share this privacy information with those parties to ensure each of you is aware of our privacy policy and your rights.

Please be aware of the definition of the following terms:
We, Our and Us refers to GLCU.
Nonpublic personal information means information about you that we collect in connection with providing you a financial product or service to you. Nonpublic personal information does not include information that is available from public sources such as telephone directories or government records.
An affiliate is a company we own or control.
A non - affiliated third party is a company that is not an affiliate of ours.

Information We Collect About You
We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications and other forms;
  • Information about your transactions with us, our affiliates, or others;
  • Information we receive from a consumer reporting agency.
  • Information about your transactions with non-affiliated third parties
  • Information obtained when verifying the information you provide on an application or other forms.
  • This information may be obtained from current or past employers, or from other institutions where you conduct financial transactions.

The confidentiality, security, and integrity of your nonpublic personal information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide financial products or services to you. We maintain physical, electronic and procedural safeguards that meet or exceed guidelines in accordance with federal regulations to guard your nonpublic personal information.

Destruction of any document is performed on-site in a secure manner.

Nonpublic personal information and former members
If you should close your account or become an inactive member, we will continue to follow the privacy policies and practices as described in this notice. We will not share information we have collected about you, except as may be permitted or required by law.

Parties who receive information from GLCU
In order for us to conduct the business of the Credit Union, we may disclose all of the information we collect, as described in this notice, to companies that perform marketing or other services on our behalf. This may include other financial institutions with whom we have joint marketing agreements so that we may provide members with competitive products and services. We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of GLCU, follow your instructions as you authorize, or to protect the security of our financial records.

What members can do to help
Protect your account numbers, plastic card numbers and Personal identification numbers (PINs) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.

Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of GLCU and asks for your account number, you should beware. Official Credit Union staff will have access to your information and will not need to ask for it.

Keep your information with us current. If your address or phone number changes, please let us know. It is important we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity, we will attempt to contact you immediately.

We welcome any questions or comments - we are here to serve you and remain your valued financial partner.


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